OneTouch Verio Reflect^® – Error 1

Error 1:

• What it means:
  • There is a problem with the meter.
• What to do:
  • Remove the batteries.
  • Press the Power or Ok button for 3 seconds.
  • Reseat the batteries.
  • Turn meter back on normally (with strip or Power button).
  • Note: If there are no buttons, remove the batteries for at least 10 seconds and then reseat them.
  • If the problem persists, contact OneTouch^® Customer Care.

• If there is a problem with the meter, error screens may appear. If you cannot resolve the error with your meter, contact OneTouch^® Customer Care. They will refer to the error number, and a sub-error code found in the Meter Info screen, to help troubleshoot the problem.
• For more information on viewing the Meter Info screen:
  • OneTouch Verio Reflect® – View Meter Info and Last Sub-Error Code