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Register your device

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Register your device

For help and support.

By registering your device, we can provide you with ongoing support to help you manage your diabetes, such as:

  • Personalized support from our OneTouch® Customer Care team.
  • Emails with the latest news, useful tips and information about diabetes and lifestyle.

* Indicates required field

Register your meter

For help, support, and peace of mind.

By registering your meter, you’ll receive two complementary logbooks, and we can provide you with ongoing support to help you manage your diabetes, such as:

  • Personalized support from our OneTouch® Customer Care team.
  • Emails with the latest product news from OneTouch® and useful tips and information about diabetes and lifestyle.

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Onetouch
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I agree that the information I submit will be governed by this site’s Privacy Policy. I understand that required product registration information and optional information that I provide may be combined with information that is collected elsewhere at this site.
  • About your device
  • About yourself
  • About your treatment

Please tell us a bit about your device

If you can't find your device here, please contact Customer Care on 1-800-227-8862.
 

8 or 9 digit code on the back of your device

X digit code on the Onetouch® Via card in the product box

Date of purchase *

  • About your device
  • About yourself
  • About your treatment

Now, please tell us a bit about yourself...

Please note that if you are filling this form on behalf of someone else, the form needs to be completed with your details.

Fill out this section with your own contact information, and not anyone else’s.

Would you like to stay informed? If so, how would you like to receive information?

Yes, I would like to receive diabetes-related information and promotional offers from LifeScan, Inc., using the methods of contact I selected below. I agree that my information will be governed by LifeScan's Privacy Policy.

†Msg & Data rates may apply. You can request that your information be removed from LifeScan's contact list by calling 866-353-9564

  • About your device
  • About yourself
  • About your treatment

A few more details will help us to tailor our support

If you are completing this form on behalf of someone else, please make sure the details below are related to the person with diabetes.

How to contact us

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Customer Support Phone
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Toll free 1 800-227-8862
Mon - Sun 8:00am - 8:00pm EST [email protected]

NACO/GEN/0317/0162