OneTouch Verio Flex^® – Error 5

Error Message 5:
  

    

• What it means:
  • The meter has detected a problem with the test strip. Possible cause is test strip damage.

• What to do:
  • Repeat the test with a new test strip.
    • OneTouch Verio Flex® – Applying Blood
    • OneTouch Verio Flex® – Testing with Control Solution
    • OneTouch Verio Flex® – Preparing for a Blood Glucose Test - Notes and Cautions
    • OneTouch Verio Flex® – Preparing the Meter for a Blood Glucose Test
    • OneTouch Verio Flex® – Sampling Blood from the Fingertip
    • OneTouch Verio Flex® – Caring for Your System
    • OneTouch Verio® Test Strips - General Information
  • If the error message appears again, contact OneTouch^® Customer Care.

Error Screens:

• If there is a problem with your meter, error screens may appear. Along with an error number, there is also an error code in the upper left corner of your meter screen. If you cannot resolve the error with your meter, contact OneTouch^® Customer Care. They will refer to the error number and code to help troubleshoot the problem.