OneTouch Ultra Plus Flex™ - Error 2
Products
OT Ultra Plus Flex Meter
- What it means:
- Error message could be caused either by a used test strip or a problem with the meter or test strip.
- Error 2 sub-code 1 can be caused by inserting a test strip which has already been used.
- Error 2 sub-code 2 can be caused by the test strips being stored incorrectly.
- What to do:
- Check test strip port for contamination. Confirm if any control solution or blood have gone inside the test strip port.
- Repeat the test with a new test strip.
- If this message continues to appear, contact Customer Care.
Error Screens:
- If there is a problem with your meter, error screens may appear. Along with an error number, there is also an error code in the upper left corner of your meter screen. If you cannot resolve the error with your meter, contact Customer Care. They will refer to the error number and code to help troubleshoot the problem.
AW 07295104 BFILE-REC-0124803 03