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OneTouch VerioIQ® – Error 1

Published 2025-04-16
Updated 2025-11-18
Products OT Verio IQ Meter

Error 1:
 

  • What it means:
    • There is a problem with the meter.
  • What to do:
    • Do Not use the meter. 
      • Contact OneTouch® Customer Care
Troubleshooting:
  • The OneTouch Verio IQ® Meter displays messages when there are problems with the test strip, with the meter, or when your glucose levels are above 600 mg/dL or below 20 mg/dL. Improper use may cause an inaccurate result without producing an error message.
  • Note: If the meter is on but does not operate (locks up), contact OneTouch® Customer Care.

AW 06703306A