OneTouch Verio Reflect® – Error 5
Products
OT Verio Reflect Meter
Error 5:
- What it means:
- The meter has detected a problem with the test strip. Possible cause is test strip damage.
- What to do:
- Repeat the test with a new test strip.
- If the error message appears again, contact OneTouch® Customer Care.
Error Screens:
- If there is a problem with the meter, error screens may appear. If you cannot resolve the error with your meter, contact OneTouch® Customer Care. They will refer to the error number, and a sub-error code found in the Meter Info screen, to help troubleshoot the problem.
- For more information on viewing the Meter info screen:
AW 07201105A