OneTouch Verio Flex^® – Other Messages

Other Messages:
 

• The OneTouch Verio Flex^® Meter displays messages when there are problems with the test strip, with the meter or when your glucose levels are above 600 mg/dL or below 20 mg/dL. Improper use may cause an inaccurate result without producing an error message.

• Note: If the meter is on but does not operate (locks-up), contact OneTouch^® Customer Care.

 
Low Blood Glucose Level:

• What it means:
  • You may have a very low blood glucose level (severe hypoglycemia), below 20 mg/dL.
    • Note: When your glucose result is below 20 mg/dL, both the LO and the Range Indicator Arrow will flash on the meter screen.
• What to do:
  • This may require immediate treatment. Although this message could be due to a test error, it is safer to treat first and then do another test. Always treat according to your healthcare professional's recommendations.

  High Blood Glucose Level:

• What it means:
  • You may have a very high blood glucose level (severe hyperglycemia), over 600 mg/dL.
    • Note: When your glucose result is above 600 mg/dL, both the HI and the Range Indicator Arrow will flash on the meter screen.
• What to do:
  • Re-test your blood glucose level. If the result is HI again, obtain and follow instructions from your healthcare professional right away

Meter Too Hot: 

• What it means:
  • Meter is too hot (above 104°F) to perform a test.
• What to do:
  • Move the meter and test strips to a cooler area. Insert a new test strip when the meter and test strips are within the operating range (50-104°F). If you do not get another HI .t message, you can proceed with testing.
  • If this message continues to appear, contact OneTouch^® Customer Care.

Meter Too Cold: 

• What it means:
  • Meter is too cold (below 50°F) to perform a test.

• What to do:
  • Move the meter and test strips to a warmer area. Insert a new test strip when the meter and test strips are within the operating range (50-104°F).
  • If you do not get another LO.t message, you can proceed with testing.
  • If this message continues to appear, contact OneTouch^® Customer Care.

No Result In Memory: 

• What it means:
  • No result in memory, such as the first time use or when you have chosen to delete all the results after downloading to a computer.

• What to do:
  • Contact OneTouch^® Customer Care to report this occurrence, unless this is your first use of the meter. You can still perform a blood glucose test or control solution test and get an accurate result.