OneTouch^® UltraMini^® - Error 4

Error 4:
 

One of the following may apply:
 

• What it means:
  • You may have high glucose and have tested in an environment near the low end of the system’s operating temperature range (43–111°F).

• What to do:
  • If you tested in a cool environment, repeat the test in a warmer environment with a new test strip.  
    • OneTouch® UltraMini® - Getting A Blood Sample From The Fingertip
    • OneTouch® UltraMini® - Getting A Blood Sample From The Palm Or Forearm
    • OneTouch® UltraMini® - Choosing The Right Sampling Site At The Right Time
    • OneTouch® UltraMini® - Applying Blood And Reading Results  
    • OneTouch® UltraMini® - Error Messages And Unexpected Test Results
    • OneTouch® UltraMini® - Checking For Expiration Or Damage To Test Strips And Control Solution
  • If this error message appears again, contact OneTouch^® Customer Care.

  OR

• What it means:
  • There may be a problem with the test strip. For example, it may have been damaged or moved during testing.

• What to do:
  • If you tested in a normal or warm environment, repeat the test with a new test strip.  
    • OneTouch® UltraMini® - Getting A Blood Sample From The Fingertip
    • OneTouch® UltraMini® - Getting A Blood Sample From The Palm Or Forearm
    • OneTouch® UltraMini® - Choosing The Right Sampling Site At The Right Time
    • OneTouch® UltraMini® - Applying Blood And Reading Results
    • OneTouch® UltraMini® - Error Messages And Unexpected Test Results
    • OneTouch® UltraMini® - Checking For Expiration Or Damage To Test Strips And Control Solution
  • If this error message appears again, contact OneTouch^® Customer Care.

  OR

• What it means:
  • ​​​​​​​The sample was improperly applied.

• What to do:
  • ​​​​​​​If you applied the sample incorrectly, review blood application or control solution testing and repeat the test with a new test strip.  
    • OneTouch® UltraMini® - Getting A Blood Sample From The Fingertip
    • OneTouch® UltraMini® - Getting A Blood Sample From The Palm Or Forearm
    • OneTouch® UltraMini® - Choosing The Right Sampling Site At The Right Time
    • OneTouch® UltraMini® - Applying Blood And Reading Results
    • OneTouch® UltraMini® - Error Messages And Unexpected Test Results
    • OneTouch® UltraMini® - Control Solution Testing: When To Test  
    • OneTouch® UltraMini® - Control Solution Testing - How To Test
  • If the error message appears again, contact OneTouch^® Customer Care.

  OR

• What it means:
  • ​​​​​​​There may be a problem with the meter.

• What to do:
  • See articles:
    • OneTouch® UltraMini® - Getting A Blood Sample From The Fingertip
    • OneTouch® UltraMini® - Getting A Blood Sample From The Palm Or Forearm
    • OneTouch® UltraMini® - Choosing The Right Sampling Site At The Right Time
    • OneTouch® UltraMini® - Applying Blood And Reading Results
    • OneTouch® UltraMini® - Error Messages And Unexpected Test Results
    • OneTouch® UltraMini® - Control Solution Testing: When To Test  
    • OneTouch® UltraMini® - Control Solution Testing - How To Test
  • If this error message appears again, contact OneTouch^® Customer Care.