OneTouch^® Ultra^®2 – Black Line Three Dash Error - Troubleshooting

Error Black Line Three Dash Message - Troubleshooting:
 

• What it means:
  • Your meter was unable to recall this result. This result will not be included in result averages.

• What to do:
  • You can still perform a blood glucose test and get an accurate result, but contact OneTouch^® Customer Care to report this occurrence.