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Business Objectives

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One Touch Business Objectives

Organizations make the decision to deploy the One Touch solution to address some or all of the following business challenges:

  • The need to align the organization around common goals and objectives
  • The understanding that a two-way communications link is critical to the exchange of information between headquarters and field operations
  • The necessity of delivering consistent and timely messages to all stakeholders
  • The desire to develop the knowledge, skills and capabilities of their workforce
  • As a mechanism for reducing employee turnover through better feedback and support

These challenges are typically categorized within one of two main areas:




In the last 5 or 6 years, One Touch has made it possible for us to offer about 400 different courses and to train more than 140,000 associates in each of those years.

---   Deborah Masten
VP of HR Communications & Development
JCPenney