Empowering Retail and Commercial Business
Today's business climate is characterized by rapid change and the need to measure results.
Maintaining a competitive advantage means connecting with an organization's human capital in a way that reduces expenses, increases revenue, and delivers impeccable customer service. Decision makers need to quickly assess the impact of training and communication on sales and revenue.
OneTouch supports retail and commercial businesses as they seek a considerable return on their investment.
One Touch delivers high quality, learning and communications – significantly reducing travel and related expenses. OneTouch can pay for itself in less than a year through reduced costs allowing a company to be more aggressive in stakeholder learning and communication. Best practices are more readily implemented and reinforced across all arms of the organization no matter where they reach.
OneTouch connects actions with results.
With One Touch, retail and commercial businesses can get new promotions up and running across a division and validate the success of a campaign by measuring its effect on revenue, employee productivity, and customer feedback.
Using OneTouch employees closest to the customer can have an immediate positive impact by implementing improved sales techniques, more accurate and efficient cashiering and inventory control, and improved service behaviors that contribute to increased store sales and revenue.
With a OneTouch system in place, employees are informed about improvements in practices quickly with a consistent message. They interact directly with leadership and staff in a visually rich environment to ensure that they understand and successfully implement any new procedures. Because of OneTouch's one to many scalability, thousands of employees can participate at the same time. As they use OneTouch, they are exposed to a collaborative learning and communication culture focused on getting results.
Regularly scheduled orientation and departmental learning opportunities keep people up to date on the company mission and focused on making a positive contribution. Using OneTouch, employees can attend live or on demand learning and communication events with collaborative interactivity and validation of their participation.
One Touch provides strategic implementation of collaborative, group learning across distances.
Employees, franchisees, and contractors all have learning and communication needs well served by a OneTouch learning and communication system.
OneTouch systems are customizable to meet an organization's learning and communication delivery needs. A OneTouch system can be delivered via satellite, the Internet, or integrated with an existing videoconferencing system. OneTouch systems can be deployed synchronously and asyncronously without losing the ability to track, store, and analyze critical performance data. They can integrate with a company's current Learning Management System (LMS) or teleconferencing system to ensure that the interactive data collected through OneTouch is available for analysis and evaluation.OneTouch learning and communication systems are highly scalable based upon the size of the group or division and the needs of business.
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